Privacy Policy

Effective date: December 2, 2024

This Privacy Policy outlines how J16 handles your personal data. By using J16's services, you consent to the collection, use, and sharing of your information as described in this policy. Your use of J16's services is also subject to the Terms of Service.

Personal Data that we may collect

1. Profile data:
   • Examples: Display name and email.
2. Identifiers:
   • Examples: A unique UUID, Username and email.
3. Payment Data:
   • Examples: First name, last name, and email.
4. Device and network data:
   • Examples: IP address, device type, operating system, browser
5. Geolocation:
   • Examples: IP-address-based location information.
6. Analytics:
   • Examples: Interactions on web pages, the source or origin of the referring webpage, request IDs that cannot be linked to specific individuals, and statistics concerning how devices and browsers interact.
7. Voluntarily provided:
   • Examples: Information that can identify individuals found in emails or letters, code provided by users, data and datasets submitted by users, and data generated from user inputs and configurations.

Sources of Personal Data

1. Directly from You:
   • Direct information you provide to us.
   • Account creation and interaction with our tools and Services.
   • Voluntary information through surveys, free-form text boxes, or contact methods.
   • Automated data collection when using Services, including through Cookies.
   • Location and device data from location-enabled browsers.
2. Third Parties:
   • Vendors:
     • Analytics providers that evaluate user interaction with Services.
     • Assistance in customer support.
     • Data collection for lead generation and user profiles.
   • Advertising Partners: Data regarding your interaction with websites, products, services, ads, or communications.
   • Strategic Partners: Information received from other third-party strategic partners.
   • Social Networks: If you connect using a social network or a third-party service, some data from those accounts may be transferred to us.

Purposes for collecting Personal Data

1. Service Provision and Enhancement:
   • Account creation and management.
2. Marketing:
   • Promoting and selling the Services.
3. Communication:
   • Answering correspondence and user inquiries.
   • Sending communications based on user preferences or potential interest.
4. Legal and Enforcement Activities:
   • Meeting legal obligations and responding to legal processes.
   • Settling disputes and enforcing agreements.
   • Addressing content that might violate third-party rights.
J16 commits not to collect new categories of Personal Data or use existing data for significantly different purposes without notifying users.

To whom your personal data may be shared

1. Service Providers: J16 shares your data with various service providers that help in offering the Services or performing business functions. This includes:
   • Customer service vendors.
   • Security consultants.
   • Hosting, tech, and communication providers.
   • Payment processors like Stripe, which gathers payment details to process transactions. Stripe’s terms and privacy policy provide more about its data handling.
2. Advertising Partners: J16 collaborates with advertising partners for marketing and to present offers of interest to you.
3. Analytics Partners: These entities assist in analyzing web traffic or the Services' usage.
4. Business Partners: J16 has alliances with entities to jointly offer promotions or services.
5. Parties You Authorize: Your data can be accessed by:
   • Social media platforms.
   • Third parties you engage with via the Services.
6. Legal Obligations: J16 may disclose Personal Data to third parties for legal purposes, as detailed in the section discussing the commercial or business purposes for data collection.
7. Business Transfers: In events like mergers or acquisitions, your Personal Data might be transferred to another entity. If such a change happens, efforts will be made to notify you about the shift in data handling practices.
8. Data that isn't Personal Data: J16 can generate and share aggregated or de-identified data, which doesn't personally identify users. This data is used for business purposes, such as service improvement and business promotion.

Cookies

Read about how J16 uses cookies here.

Data retention and security

J16 employs various security measures to safeguard your Personal Data from unauthorized access and use. You can also enhance protection by choosing strong passwords, limiting access to your devices, and logging out after using your account. However, no online transmission or storage method is entirely safe. J16 keeps your Personal Data as long as your account is active or to provide services. In some instances, data retention may extend to meet legal requirements or for other necessary purposes. Some data might be stored in an anonymized or aggregated form, ensuring it doesn't identify you directly.

How we process your data

J16 processes your Personal Data based on certain lawful grounds. The reasons and types of data processed are:

• Contractual Necessity: Processing certain data is essential to fulfill the Terms of Service with users.
  • Data types: Profile/Contact Data, Identifiers, and Payment Data.
  • Without providing this data, users might be unable to access certain services.
• Legitimate Interest: Some data is processed when it aligns with J16's or third-party's genuine interests.
  • Data types: Profile/Contact Data, Identifiers, Commercial Data, Device/IP Data, Web Analytics,Professional or Employment-Related Data, Social Network Data, Geolocation Data, and other voluntarily provided information.
  • This data can also be anonymized or de-identified.
  • Primary interests include improving services, marketing, communication, legal adherence, and executing corporate deals.
• Consent: Occasionally, data processing is based on users' explicit consent. The consent is clearly mentioned during the data collection.
• Other Grounds: J16 might process data to comply with legal obligations, protect crucial interests of individuals, or fulfill public interest tasks.

Personal data rights

Users have various rights concerning their Personal Data with J16. To learn more or submit a request, contact J16ai@gmail.com. J16 may not always fulfill requests, especially if they're deemed impractical, risk others' rights, or aren't mandated by law. Additional details may be needed to confirm user identity for some requests. The rights include:

• Users can amend inaccurate or incomplete data.
• Users can ask for partial or complete deletion of their Personal Data.
• Users can inquire about and obtain a copy of their Personal Data.
• Users can retract consent for processing their Personal Data.
• Users can request their data in a machine-readable format and ask for it to be transferred to another provider if possible.
• Users can oppose certain uses or disclosures of their data, like direct marketing.
• Users can limit how their data is processed.
• Users can complain about J16's data practices to their country's or the EU's regulatory authority

Changes to the privacy policy

J16 may update its Privacy Policy as its services evolve. Users will be notified of changes via the website, email, or other methods. Even if users have chosen not to receive legal notifications or haven't provided an email, they are still bound by these terms. By continuing to use the services after changes to the policy, users consent to the updates.

Subprocessors

To provide its services, J16 might utilize the following subprocessors when handling Personal Data:

• Stripe
• Posthog
• Open AI
• Google
• AWS
• Heroku
• Intercom
• Reddit
• Vercel
• X.com / Twitter